Contact Us

Have questions, suggestions, or need to report an issue? We're here to help! You can reach us through the following channels:

Email Support

For general inquiries and support:

help@albacub.com

Before Contacting Us

To help us assist you better, please include the following information in your email:

  • The name of the game you're playing (if applicable)
  • Your browser type and version
  • A clear description of your question or issue
  • Any error messages you've encountered

Response Time

We typically respond to all inquiries within 24-48 hours during business days. For urgent matters, please include "URGENT" in your email subject line.